Question 1

Is my data encrypted?

Accepted Answer

Yes. Everything you tell FocusForge — your projects, commitments, memories, conversations — is stored in an encrypted database with row-level security, meaning your data is isolated at the infrastructure level. Other users can't see it. There's no shared pool.

Question 2

Do humans read my conversations with the AI?

Accepted Answer

No. Admin tools used for account support do not provide access to your message content — ever. Support can see account-level information like your plan and subscription status, but not your conversations.

Question 3

Is my data used to train AI models?

Accepted Answer

No. Your conversations and personal data are not used to train any AI model.

Question 4

What happens to my data if I cancel my subscription?

Accepted Answer

Nothing is deleted. Your projects, commitments, and memory stay exactly as they are — you just lose access to new AI sessions until you resubscribe. If you come back, FocusForge still remembers everything. Deletion only happens if you explicitly delete your account.

Question 5

Can I export or delete everything?

Accepted Answer

Yes, anytime, from Settings. Export gives you a full copy of your data. Delete account removes everything permanently — there's no recovery after that, so we ask you to confirm before it happens.

Question 6

What does "lifetime Founder pricing" actually mean?

Accepted Answer

It means $99/year, locked in permanently, for as long as you stay subscribed — even if we raise prices for new members later. Your rate never goes up.

Question 7

Can I cancel anytime?

Accepted Answer

Yes. Cancel whenever you want from Settings. You keep full access through the end of your current billing period — we don't cut you off the moment you cancel.

Question 8

What if I want to upgrade or downgrade my plan?

Accepted Answer

Upgrades take effect immediately. Downgrades take effect at the end of your current billing cycle, so you don't lose anything you already paid for.

Question 9

Do you offer refunds?

Accepted Answer

We don't offer refunds, but you can cancel anytime — there's no long-term lock-in, and you'll keep access through the end of your current billing period.

Question 10

Is this therapy or coaching?

Accepted Answer

No. FocusForge isn't a mental health service, and it doesn't replace a therapist, doctor, or ADHD coach. It's an execution and accountability tool — it helps you track what you said you'd do and follow up on it. If you're navigating something deeper than productivity, please talk to a licensed professional; FocusForge isn't built or qualified for that.

Question 11

How is this different from ChatGPT or a regular to-do app?

Accepted Answer

Two things most tools don't do: it remembers everything across every conversation — your projects, your past promises, your patterns — without you re-explaining yourself every time. And it tracks an honest Execution Score: not how many tasks you checked off, but how many of the things you actually said you'd do, you actually did.

Question 12

What's the Execution Score?

Accepted Answer

The percentage of commitments you made in the last 7 days that you actually followed through on. It's not a vanity metric — it's designed to tell you the truth, even when that's uncomfortable.

Question 13

Can I use this on my phone?

Accepted Answer

Yes, the app is mobile responsive.

Question 14

I forgot my password — what do I do?

Accepted Answer

Use "Forgot password" on the sign-in page. We'll send a reset link to your email.

Question 15

How do I delete my account?

Accepted Answer

Settings → Your data → Delete account. This is permanent.

Questions, answered.

Security & your data

Billing

What this actually is

Account